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A framework for experience management in public organisations

dc.creatorLambert, Simon C.
dc.creatorArenas, Alvaro Enrique
dc.creatorMiles, Alistair J.
dc.date2005-12-01
dc.date.accessioned2022-03-03T19:57:04Z
dc.date.available2022-03-03T19:57:04Z
dc.identifierhttps://revistas.unab.edu.co/index.php/rcc/article/view/1060
dc.identifier.urihttp://test.repositoriodigital.com:8080/handle/123456789/13834
dc.descriptionThe Pellucid project developed an adaptable and customisable platform for enabling experience management in public organisations. A framework for experience management has been developed based on the generation of ‘active hints’ that are presented to the user according to working context. Working context encompasses both position in the work process and domain-specific characteristics. The paper presents this framework and describes the engineering process that was undertaken following the CommonKADS methodology.Keywords: Knowledge Management, Experience Management, E-Government, Workflow Management Systems, CommonKADS.es-ES
dc.formatapplication/pdf
dc.languagespa
dc.publisherUniversidad Autónoma de Bucaramangaes-ES
dc.relationhttps://revistas.unab.edu.co/index.php/rcc/article/view/1060/1032
dc.rightsDerechos de autor 2005 Revista Colombiana de Computaciónes-ES
dc.rightshttps://creativecommons.org/licenses/by-nc-sa/4.0es-ES
dc.sourceRevista Colombiana de Computación; Vol. 6 No. 2 (2005): Revista Colombiana de Computación (Julio-Diciembre); 1-21en-US
dc.sourceRevista Colombiana de Computación; Vol. 6 Núm. 2 (2005): Revista Colombiana de Computación (Julio-Diciembre); 1-21es-ES
dc.source2539-2115
dc.source1657-2831
dc.titleA framework for experience management in public organisationses-ES
dc.typeinfo:eu-repo/semantics/article
dc.typeinfo:eu-repo/semantics/publishedVersion


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